FAQ
Frequently Asked Questions
Everything you need to know about Unleash Literacy.
What age range is Unleash Literacy designed for?
Unleash Literacy works best for learners ages 5 to 12 (kindergarten through 6th grade). The placement assessment ensures content is matched to your child's actual skill level, not just their age.
What is the Orton-Gillingham approach?
Orton-Gillingham is a structured, multisensory method for teaching reading that was originally developed in the 1930s. It introduces phonics concepts in a specific, logical sequence and engages multiple senses — seeing, hearing, and touching — during every lesson. It is widely regarded as the gold standard for teaching students with dyslexia.
Does my child need a dyslexia diagnosis to benefit?
No. While Unleash Literacy is built on methods proven effective for dyslexic learners, the structured literacy approach benefits all beginning and struggling readers. Many of our families use the platform without a formal diagnosis.
How much time per day should my child spend on lessons?
We recommend 20 to 30 minutes per day, 4 to 5 days per week. Consistency matters more than session length. The platform tracks streaks and milestones to help build a daily habit.
Can I use Unleash Literacy alongside school or tutoring?
Absolutely. Many families use our platform as a supplement to classroom instruction or private tutoring. The progress dashboard makes it easy to share data with teachers and specialists.
Is the platform accessible for screen reader users?
Yes. We follow WCAG 2.1 AA guidelines. All interactive elements are keyboard navigable, images have descriptive alt text, and lessons include audio instructions. We also support high-contrast mode and reduced-motion preferences.
What devices does Unleash Literacy work on?
Unleash Literacy runs in any modern web browser on desktop, laptop, tablet, or phone. We recommend a tablet for the best multisensory experience, as learners can trace letters directly on the screen.
How do I cancel my subscription?
You can cancel anytime from your account settings page. Your access continues through the end of the current billing period, and your child's progress data is saved if you decide to return later.
Is my child's data safe?
Yes. We comply with COPPA and do not sell personal data. All data is encrypted in transit and at rest. See our Privacy Policy for full details.
Do you offer a money-back guarantee?
Yes. If you are not satisfied within the first 30 days of a paid plan, contact us for a full refund — no questions asked.